Monday, February 25, 2013

1 800 Numbers are Your Business Tools

1 800 numbers, often known as 800 phone numbers have been used traditionally as convenient and effective devices to attract customers. These numbers are also known as toll free numbers because these are special type of numbers where the caller does not pay anything for the call, even when he is calling from far away. From a customer’s perspective, this is the most convenient way of contacting you because he can reach you anytime and anywhere without paying anything for the call. You need to stay connected with your customers all the time because that has a direct effect on your business.

Effective Marketing Tool

Most of the advertising agencies and marketing specialists will agree that the easiest way a customer can reach you is through phone. 1 800 numbers (http://www.itelecenter.com/Toll-Free-Number.aspx) help you expand your reach.  Advertising on the internet, TV or any other form of marketing comes only next of using toll free numbers. But vanity toll free numbers are more successful in marketing campaigns than numeric 1 800 numbers. It is another way to make your number memorable to people. Vanity toll free numbers work incredibly and you can expect more calls from your prospects and customers. It works as an extension of your brand and is also a good way to make yourself popular across the country.

Advanced Call Management Features

If you are using 1 800 numbers with a virtual phone system you get all the advanced call management features just by paying a minimal monthly fee. It has features like auto attendant, call forwarding, call screening and voicemail box. With a virtual phone system you can take your toll free number wherever you go. You can forward your call, transfer your call and screen your call, use caller ID and online fax even when you are on the go. You can also decide how the phone system will forward your calls – you can set the time and day when you are available on each number. 

Your business can also benefit by using caller ID when you are using this number with a virtual telephone. The system captures all the details of the caller like his phone number, time of call, etc. and you can call him back at a more appropriate time.

Improved Customer Relationship

Another perk for using 1 800 numbers is improved customer relationship. These numbers strengthens your bond with your customers because now they can reach you easily without paying anything for the call. A toll free number can be dialed directly from anywhere. Your customers do not have to pay even if he is calling from far away. This will obviously have a positive influence on your customers and in turn will improve your relationship with them.  Moreover, a toll free number shows that you care for your customers and they are your priority.

Enhanced Business Profit

The most important aspect of using a 1 800 number is that it helps you enhance your business profit. Since your customers are not paying anything for calling you it is quite likely that they will call you even when they have a slight interest in your product or service. Now these are your opportunities to turn a prospect to your customer. 1 800 numbers makes your business sound big and credible almost instantly. Traditionally toll free numbers have been the hallmark of big and credible enterprises; using this number puts your organization in this elite group of businesses as well.

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