Thursday, January 10, 2013

800 Numbers for Business Make It Easy for Customers to Reach You

If you run a business, you understand the importance of being available to your customers both during and after business hours. 800 numbers for business can certainly make this possible, and they are more affordable than you may have previously thought.

Always Available
When you choose to use your personal or mobile number as your primary contact number, your customers may be unsure of themselves when they call you. Unlike these options, 800 numbers for business reassure your customers that someone will be on the other end of the line each and every time they call. Thanks to the portability of these numbers when used with some systems, it is easy to change the terminating number in as little as a few seconds. This way, if you need to be away from your home or the office for a few days, your toll free number can follow you wherever you go. This means that there is no need to provide your clients and customers with alternate numbers and create confusion.

No Charge to Callers
Although most consumers these days have unlimited or free long distance calling as part of their mobile or landline phone packages, they can still remember the days when counting long distance minutes was a part of managing their budgets. As such, many consumers are more inclined to dial 800 business numbers (http://www.itelecenter.com) as opposed to long distance numbers when they are interested in products and services. By providing these toll free numbers to customers, you are ensuring that callers will not feel the pangs of financial stress when they pick up their telephones, and you will be imparting a sense of dedication to customer service in their minds.

Memorable
Should you choose to purchase a vanity number, you can do even greater things for your clients and customers. It is difficult, if not impossible, for people to remember strings of 10 digits when they need to contact you for any reason. However, if you incorporate a word or phrase into the number, your customers can more easily remember it. This means that when they are in need of a product or service from you, they are more likely to call your number than to look up the telephone numbers of your competitors. It also makes it easier for returning customers to contact you; they do not have to look up your number because it is already in their memories.

24-Hour Possibilities

If your business is service-based, it may be necessary for you to make someone available to your clients 24 hours a day, seven days a week. After all, emergencies do not wait until nighttime hours, weekends and holidays have passed. 800 numbers for business make it possible to easily connect with an on-call employee or answering service who can handle after-hours calls with ease. This way, if you own a service-based business, you do not have to be concerned with a constant barrage of telephone calls.

As you can see, 800 numbers for business can truly make it easy for customers to reach you either during or after business hours, depending on your needs. With an affordable rate and perfect scalability in most situations, your customers will appreciate this gesture.

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